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Initialize Chat For CM

initialize_chat_for_cm

Initialize a community-manager chat with a learner. Before offering this action or requesting its inputs, check business permissions. FREE businesses cannot use this tool, regardless of individual feature rows. Call check_business_tool_access before collecting inputs. Show any grace-period warning and verified resubscribe link before continuing, and never proceed when access is blocked.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
messagesNo
communityIdYes
recipientLearnerObjectIdNo

TDQS

A3.6/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description does not contradict annotations, but it lacks information about the tool's runtime behavior beyond permission checks. It does not explain what happens when a chat is initialized (e.g., side effects, success/failure responses), leaving behavioral ambiguity.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single paragraph of five sentences, getting to the point quickly without unnecessary verbosity. However, it repeats the importance of checking permissions, which could be more concise.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has three parameters, no output schema, and complex prerequisites, the description is incomplete. It extensively covers preconditions but does not describe the main action itself, the expected inputs' meanings, or the output, leaving the agent underinformed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description does not mention any of the three parameters (messages, communityId, recipientLearnerObjectId). With 0% schema description coverage, the description entirely fails to add meaning to the parameters, leaving the agent without guidance on how to populate them.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Initialize a community-manager chat with a learner.' This verb-resource pair is specific and distinguishes it from sibling tools like get_available_chat_for_cm.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides explicit guidance on when to use the tool, including a prerequisite call to check_business_tool_access, and warns against using it for FREE businesses. It also specifies to show grace-period warnings and never proceed when access is blocked.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3/5.0
Disambiguation2/5

Many tools are semantically identical, distinguished only by 'business' vs 'community' prefixes, and descriptions explicitly state they are interchangeable. This creates ambiguity for agent selection. Examples include add_business_admins/add_community_admins and get_business/get_community.

Naming Consistency3/5

Tools generally follow a verb_noun pattern, but the inconsistent use of 'business' vs 'community' for the same entities breaks the pattern. While individual naming is clear, the overall set lacks uniformity.

Tool Count1/5

With 423 tools, the server is massively over-scoped. The high count is driven by redundant 'business' and 'community' variants and many niche operations. A more focused surface would be far more manageable.

Completeness4/5

The tool set covers a broad range of features including CRUD operations for multiple product types, analytics, payments, messaging, and integrations. Minor gaps exist (e.g., missing update for some entity types), but overall domain coverage is strong.

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