More Good Reviews

Create Review

createReview

Create Review

Create a review for a customer identified by email or phone, creating the customer when needed, with optional source, location, tags, and review date.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "first_name": "<first_name>",
      "score": "<score>"
    },
    "name": "createReview"
  }
}

Input Schema

Name	Required	Description
`email`	No	Email address used to find or create the customer.
`phone`	No	Phone number used to find or create the customer.
`score`	Yes	Star rating from 1 to 5.
`review`	No	Plain-text review body; HTML is derived server-side. Accepts at most 5000 characters.
`company`	No	Company or organization name associated with the customer.
`last_name`	No	Customer last name.
`tag_slugs`	No	Review tag slugs to assign after create.
`created_at`	No	When the review was written. Optional instant for request bodies: Unix timestamp as integer (seconds), or a date/time string of at most 50 characters that PHP Carbon can parse. For strings, ISO-8601 / RFC 3339 (for example 2026-04-28T15:30:00Z) is the recommended format in examples and client integrations. Invalid values fail validation. When the field is omitted or null, the API uses the current server time where that behavior is documented on the operation.
`first_name`	Yes	Customer first name.
`source_slug`	No	Slug of an existing review source. Returns 404 if the slug is not found. Accepts at most 50 characters.
`external_url`	No	Public URL of the review on an external site (for example Google or Yelp). Accepts at most 500 characters.
`location_slug`	No	Slug of an existing project location. Returns 404 if the slug is not found. Accepts at most 100 characters.
`customer_photo_url`	No	Public image URL downloaded and stored as the customer photo before the review is created. Returns 400 if the URL cannot be fetched or is not a valid image. Accepts at most 500 characters.

Output Schema

Name	Required	Description
`code`	No	Short code or application-level status code for this resource.
`data`	No	Response payload for the request.
`success`	No	Indicates whether the request completed successfully.

Schema Changelog

Changes observed during successful MCP inspections.

Changed2 schema fields changedNov 9, 2026

changedInput schema / properties / location_slug / description

Previous value: -"Slug of an existing project location. Returns 404 if the slug is not found. Accepts at most 50 characters."New value: +"Slug of an existing project location. Returns 404 if the slug is not found. Accepts at most 100 characters."

changedOutput schema / properties / data / anyOf

Previous value: -[
-  {
-    "additionalProperties": {},
-    "properties": {
-      "can_reply": {
-        "anyOf": [
-          {
-            "type": "boolean"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Can reply for this resource."
-      },
-      "created_at": {
-        "anyOf": [
-          {
-            "maximum": 9007199254740991,
-            "minimum": -9007199254740991,
-            "type": "integer"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Unix timestamp when this resource was created."
-      },
-      "customer": {
-        "anyOf": [
-          {
-            "additionalProperties": {},
-            "properties": {
-              "color": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Hex color associated with the resource."
-              },
-              "id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for this resource."
-              },
-              "name": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Display name for this resource."
-              },
-              "platform_url": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Absolute URL to this customer in the web console; uses the agency white-label host when configured."
-              },
-              "uuid": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Stable UUID for this resource."
-              }
-            },
-            "type": "object"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Customer for this resource."
-      },
-      "external_url": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "External url for this resource."
-      },
-      "fields": {
-        "anyOf": [
-          {
-            "items": {
-              "additionalProperties": {},
-              "properties": {
-                "name": {
-                  "anyOf": [
-                    {
-                      "type": "string"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "Display name for this resource."
-                },
-                "value": {
-                  "anyOf": [
-                    {
-                      "type": "string"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "Stored value for this field."
-                }
-              },
-              "type": "object"
-            },
-            "type": "array"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "List of fields for this resource."
-      },
-      "has_highlights": {
-        "anyOf": [
-          {
-            "type": "boolean"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Has highlights for this resource."
-      },
-      "has_reply": {
-        "anyOf": [
-          {
-            "type": "boolean"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Has reply for this resource."
-      },
-      "id": {
-        "anyOf": [
-          {
-            "maximum": 9007199254740991,
-            "minimum": -9007199254740991,
-            "type": "integer"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Unique numeric identifier for this resource."
-      },
-      "is_duplicate": {
-        "anyOf": [
-          {
-            "type": "boolean"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Is duplicate for this resource."
-      },
-      "is_hidden": {
-        "anyOf": [
-          {
-            "type": "boolean"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Is hidden for this resource."
-      },
-      "location": {
-        "anyOf": [
-          {
-            "additionalProperties": {},
-            "properties": {
-              "address": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Address for this resource."
-              },
-              "address1": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Primary street address line."
-              },
-              "address2": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Secondary street address line, such as suite or apartment."
-              },
-              "city": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "City for the address."
-              },
-              "display_name": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Public display name for this resource."
-              },
-              "id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for this resource."
-              },
-              "name": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Display name for this resource."
-              },
-              "postal_code": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Postal or ZIP code for the address."
-              },
-              "project_id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for the project."
-              },
-              "slug": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "URL-friendly identifier for this resource."
-              },
-              "state": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "State, province, or region for the address."
-              },
-              "store_code": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Internal store identifier for this location."
-              },
-              "title": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Title or headline for the resource."
-              },
-              "uuid": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Stable UUID for this resource."
-              }
-            },
-            "type": "object"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Location for this resource."
-      },
-      "platform_url": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Absolute URL to this review in the web console; uses the agency white-label host when configured."
-      },
-      "rating": {
-        "anyOf": [
-          {
-            "additionalProperties": {},
-            "properties": {
-              "id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for this resource."
-              },
-              "label": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Label for this resource."
-              },
-              "score": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Score for this resource."
-              }
-            },
-            "type": "object"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Numeric rating value for the review."
-      },
-      "replied_at": {
-        "anyOf": [
-          {
-            "maximum": 9007199254740991,
-            "minimum": -9007199254740991,
-            "type": "integer"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Unix timestamp when a reply was posted."
-      },
-      "reply": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Reply text associated with the review or message."
-      },
-      "review": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Review for this resource."
-      },
-      "review_html": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Review html for this resource."
-      },
-      "reviewer": {
-        "anyOf": [
-          {
-            "additionalProperties": {},
-            "properties": {
-              "id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for this resource."
-              },
-              "name": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Display name for this resource."
-              },
-              "photo_url": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Photo url for this resource."
-              }
-            },
-            "type": "object"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Reviewer for this resource."
-      },
-      "score": {
-        "anyOf": [
-          {
-            "maximum": 9007199254740991,
-            "minimum": -9007199254740991,
-            "type": "integer"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Score for this resource."
-      },
-      "source": {
-        "anyOf": [
-          {
-            "additionalProperties": {},
-            "properties": {
-              "color": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Hex color associated with the resource."
-              },
-              "icon": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Icon for this resource."
-              },
-              "id": {
-                "anyOf": [
-                  {
-                    "maximum": 9007199254740991,
-                    "minimum": -9007199254740991,
-                    "type": "integer"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Unique numeric identifier for this resource."
-              },
-              "name": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Display name for this resource."
-              },
-              "slug": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "URL-friendly identifier for this resource."
-              },
-              "sprite": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Font Awesome icon: two CSS class names as used with Font Awesome Web Fonts / classic CSS (not SVG/React props). Format is a style prefix (`fab`, `fad`, `fak`, `fal`, `far`, `fas`, or `fat`), one ASCII space, then an icon slug starting with `fa-` (lowercase letters and digits, hyphen-separated words). Examples: `fab fa-google`, `fas fa-star`. On write, omit, send null, or whitespace-only to clear. Font Awesome 6 semantic pairs such as `fa-solid fa-star` are not accepted; use `fas fa-star` instead."
-              },
-              "uuid": {
-                "anyOf": [
-                  {
-                    "type": "string"
-                  },
-                  {
-                    "type": "null"
-                  }
-                ],
-                "description": "Stable UUID for this resource."
-              }
-            },
-            "type": "object"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Source system or review platform for this record."
-      },
-      "tags": {
-        "anyOf": [
-          {
-            "items": {
-              "additionalProperties": {},
-              "properties": {
-                "id": {
-                  "anyOf": [
-                    {
-                      "maximum": 9007199254740991,
-                      "minimum": -9007199254740991,
-                      "type": "integer"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "Unique numeric identifier for this resource."
-                },
-                "name": {
-                  "anyOf": [
-                    {
-                      "type": "string"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "Display name for this resource."
-                },
-                "slug": {
-                  "anyOf": [
-                    {
-                      "type": "string"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "URL-friendly identifier for this resource."
-                },
-                "uuid": {
-                  "anyOf": [
-                    {
-                      "type": "string"
-                    },
-                    {
-                      "type": "null"
-                    }
-                  ],
-                  "description": "Stable UUID for this resource."
-                }
-              },
-              "type": "object"
-            },
-            "type": "array"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Maximum or current allowance for tag records."
-      },
-      "uuid": {
-        "anyOf": [
-          {
-            "type": "string"
-          },
-          {
-            "type": "null"
-          }
-        ],
-        "description": "Stable UUID for this resource."
-      }
-    },
-    "type": "object"
-  },
-  {
-    "type": "null"
-  }
-]New value: +[
+  {
+    "additionalProperties": {},
+    "properties": {
+      "can_reply": {
+        "anyOf": [
+          {
+            "type": "boolean"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Can reply for this resource."
+      },
+      "created_at": {
+        "anyOf": [
+          {
+            "maximum": 9007199254740991,
+            "minimum": -9007199254740991,
+            "type": "integer"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Unix timestamp when this resource was created."
+      },
+      "customer": {
+        "anyOf": [
+          {
+            "additionalProperties": {},
+            "properties": {
+              "color": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Hex color associated with the resource."
+              },
+              "id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for this resource."
+              },
+              "name": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Display name for this resource."
+              },
+              "platform_url": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Absolute URL to this customer in the web console; uses the agency white-label host when configured."
+              },
+              "uuid": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Stable UUID for this resource."
+              }
+            },
+            "type": "object"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Customer for this resource."
+      },
+      "external_url": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "External url for this resource."
+      },
+      "fields": {
+        "anyOf": [
+          {
+            "items": {
+              "additionalProperties": {},
+              "properties": {
+                "name": {
+                  "anyOf": [
+                    {
+                      "type": "string"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "Display name for this resource."
+                },
+                "value": {
+                  "anyOf": [
+                    {
+                      "type": "string"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "Stored value for this field."
+                }
+              },
+              "type": "object"
+            },
+            "type": "array"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "List of fields for this resource."
+      },
+      "has_highlights": {
+        "anyOf": [
+          {
+            "type": "boolean"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Has highlights for this resource."
+      },
+      "has_reply": {
+        "anyOf": [
+          {
+            "type": "boolean"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Has reply for this resource."
+      },
+      "id": {
+        "anyOf": [
+          {
+            "maximum": 9007199254740991,
+            "minimum": -9007199254740991,
+            "type": "integer"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Unique numeric identifier for this resource."
+      },
+      "is_duplicate": {
+        "anyOf": [
+          {
+            "type": "boolean"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Is duplicate for this resource."
+      },
+      "is_hidden": {
+        "anyOf": [
+          {
+            "type": "boolean"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Is hidden for this resource."
+      },
+      "location": {
+        "anyOf": [
+          {
+            "additionalProperties": {},
+            "properties": {
+              "address": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Address for this resource."
+              },
+              "address1": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Primary street address line."
+              },
+              "address2": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Secondary street address line, such as suite or apartment."
+              },
+              "city": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "City for the address."
+              },
+              "display_name": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Public display name for this resource."
+              },
+              "has_replies": {
+                "anyOf": [
+                  {
+                    "type": "boolean"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "When false, public replies are disabled for reviews at this location."
+              },
+              "id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for this resource."
+              },
+              "name": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Display name for this resource."
+              },
+              "notes": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Internal notes about the location."
+              },
+              "postal_code": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Postal or ZIP code for the address."
+              },
+              "project_id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for the project."
+              },
+              "reply_instructions": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Extra instructions for AI replies to reviews at this location."
+              },
+              "review_instructions": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Extra instructions for AI review suggestions at this location."
+              },
+              "slug": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "URL-friendly identifier for this resource."
+              },
+              "state": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "State, province, or region for the address."
+              },
+              "store_code": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Internal store identifier for this location."
+              },
+              "title": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Title or headline for the resource."
+              },
+              "uuid": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Stable UUID for this resource."
+              }
+            },
+            "type": "object"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Location for this resource."
+      },
+      "platform_url": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Absolute URL to this review in the web console; uses the agency white-label host when configured."
+      },
+      "rating": {
+        "anyOf": [
+          {
+            "additionalProperties": {},
+            "properties": {
+              "id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for this resource."
+              },
+              "label": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Label for this resource."
+              },
+              "score": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Score for this resource."
+              }
+            },
+            "type": "object"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Numeric rating value for the review."
+      },
+      "replied_at": {
+        "anyOf": [
+          {
+            "maximum": 9007199254740991,
+            "minimum": -9007199254740991,
+            "type": "integer"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Unix timestamp when a reply was posted."
+      },
+      "reply": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Reply text associated with the review or message."
+      },
+      "review": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Review for this resource."
+      },
+      "review_html": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Review html for this resource."
+      },
+      "reviewer": {
+        "anyOf": [
+          {
+            "additionalProperties": {},
+            "properties": {
+              "id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for this resource."
+              },
+              "name": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Display name for this resource."
+              },
+              "photo_url": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Photo url for this resource."
+              }
+            },
+            "type": "object"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Reviewer for this resource."
+      },
+      "score": {
+        "anyOf": [
+          {
+            "maximum": 9007199254740991,
+            "minimum": -9007199254740991,
+            "type": "integer"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Score for this resource."
+      },
+      "source": {
+        "anyOf": [
+          {
+            "additionalProperties": {},
+            "properties": {
+              "color": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Hex color associated with the resource."
+              },
+              "icon": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Icon for this resource."
+              },
+              "id": {
+                "anyOf": [
+                  {
+                    "maximum": 9007199254740991,
+                    "minimum": -9007199254740991,
+                    "type": "integer"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Unique numeric identifier for this resource."
+              },
+              "name": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Display name for this resource."
+              },
+              "slug": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "URL-friendly identifier for this resource."
+              },
+              "sprite": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Font Awesome icon: two CSS class names as used with Font Awesome Web Fonts / classic CSS (not SVG/React props). Format is a style prefix (`fab`, `fad`, `fak`, `fal`, `far`, `fas`, or `fat`), one ASCII space, then an icon slug starting with `fa-` (lowercase letters and digits, hyphen-separated words). Examples: `fab fa-google`, `fas fa-star`. On write, omit, send null, or whitespace-only to clear. Font Awesome 6 semantic pairs such as `fa-solid fa-star` are not accepted; use `fas fa-star` instead."
+              },
+              "uuid": {
+                "anyOf": [
+                  {
+                    "type": "string"
+                  },
+                  {
+                    "type": "null"
+                  }
+                ],
+                "description": "Stable UUID for this resource."
+              }
+            },
+            "type": "object"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Source system or review platform for this record."
+      },
+      "tags": {
+        "anyOf": [
+          {
+            "items": {
+              "additionalProperties": {},
+              "properties": {
+                "id": {
+                  "anyOf": [
+                    {
+                      "maximum": 9007199254740991,
+                      "minimum": -9007199254740991,
+                      "type": "integer"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "Unique numeric identifier for this resource."
+                },
+                "name": {
+                  "anyOf": [
+                    {
+                      "type": "string"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "Display name for this resource."
+                },
+                "slug": {
+                  "anyOf": [
+                    {
+                      "type": "string"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "URL-friendly identifier for this resource."
+                },
+                "uuid": {
+                  "anyOf": [
+                    {
+                      "type": "string"
+                    },
+                    {
+                      "type": "null"
+                    }
+                  ],
+                  "description": "Stable UUID for this resource."
+                }
+              },
+              "type": "object"
+            },
+            "type": "array"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Maximum or current allowance for tag records."
+      },
+      "uuid": {
+        "anyOf": [
+          {
+            "type": "string"
+          },
+          {
+            "type": "null"
+          }
+        ],
+        "description": "Stable UUID for this resource."
+      }
+    },
+    "type": "object"
+  },
+  {
+    "type": "null"
+  }
+]

First observedSep 26, 2026

TDQS

A3.5/5.0

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the write nature (readOnlyHint=false), non-idempotency, and open-world behavior, so the bar is lower. The description adds the notable side effect that a customer record may be created as part of this call, but it does not warn that retries can produce duplicate reviews despite idempotentHint=false.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence covers the core action, the customer-resolution rule, and the optional fields. The repeated "Create Review" heading echoed from the title is mild redundancy but the body itself has no wasted wording.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present and full schema coverage, the description needn't explain return values or field formats. It is largely complete for a creation tool, with the main remaining gap being the customer matching/precedence rule and duplicate-review behavior.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so every one of the 13 parameters is already documented, including validation limits and 404/400 behaviors. The description only summarizes the optional fields (source, location, tags, review date) and adds no lookup precedence between email and phone, so a baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description gives a specific verb and resource ("Create a review") and adds the important nuance that the customer is resolved by email or phone and created when absent. It stops short of naming related siblings such as createCustomer, so an agent must infer that the customer upsert is handled internally.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The phrase "creating the customer when needed" implicitly tells the agent it need not call createCustomer first, which is useful. However, there is no explicit when-to-use/when-not-to-use guidance, no prerequisites (e.g. valid source_slug or location_slug must already exist), and no note about duplicate handling given the non-idempotent annotation.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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