tourradar_web-ask-question
[tourradar] Use this when the user wants to ASK A QUESTION about a tour or operator WITHOUT committing to a booking.
Two modes:
mode "tour": a question about a specific tour. Requires
tourId. ThedepartureDateis OPTIONAL here — if the customer has not picked a date, omit it and the backend will pick the nearest real departure. Do NOT fabricate a date.mode "operator": a general/operator-level question. Requires
operatorIdand no tour.
Always provide the customer's real contact details (email, first/last name; phone optional) and their actual question text. Never fabricate or assume user data — ask for missing information.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| Yes | Customer email address. If email is not given by the customer, please ask before executing this tool. Never generate an email yourself. | ||
| entity | Yes | What the question is about. Pick exactly one mode: "tour" (carries `tourId` + optional departure/pax) or "operator" (carries `operatorId`). A tour question cannot carry an operator id and vice versa. | |
| lastName | Yes | Customer last name. | |
| question | Yes | The customer's actual question text. Required and must be non-empty. This is the question the customer wants answered. | |
| firstName | Yes | Customer first name. | |
| phoneNumber | No | Customer phone number in E-164 format. Optional but recommended. Never put a fake phone number; if the customer does not provide one, skip this field. | |
| agentInformation | No | Optional agent context about the customer's needs/preferences. Helps Customer Support. The customer's question stays primary; this is appended as extra context. |