Ticket Comment
ticket_commentAdd a comment to an owned ticket's activity trail. Use kind='progress' for work updates while a ticket is in progress. The authenticated API-key UUID is stamped as author; callers cannot supply or spoof it. Open the comment in plain language before any technical detail — these are read during escalations by people who were not part of the work.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | Comment text (Markdown ok). Lead with a plain-language summary: what changed as observable behaviour, and what still needs a human decision — or say plainly that nothing does. Keep SHAs, paths and symbol names out of that opening; put them in the detail below it. | |
| kind | No | ||
| ticket_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes |