Skip to main content
Glama

Get Saved View

get_saved_view
Read-onlyIdempotent

Fetch one saved ticket view's definition by id: its name, filters, columns, grouping, sort and whether it is shared. This returns the view itself, not the tickets it selects -- use execute_saved_view to run it. A view you cannot read is reported as not found rather than as forbidden, so this cannot be used to discover that someone else's view exists. Requires authentication and the tickets:read scope.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
view_idYesThe view's id, from list_saved_views.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
textYes

TDQS

A4.5/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds meaningful behavioral context beyond annotations: it returns the view definition and not its results, it treats unreadable views as not found to prevent discovery, and it requires authentication and tickets:read scope. This complements the annotations (readOnlyHint, idempotentHint) without contradiction.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise and well-structured, leading with the core action, then clarifying the output difference, security behavior, and prerequisites. No unnecessary content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter tool with a rich output schema and informative annotations, the description covers the essential behavior: what is returned, what is not, privacy implications, and authentication requirements. It is sufficiently complete for an agent to use it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema already fully documents view_id with a description including its source (list_saved_views). The tool description does not add additional parameter details, but the parameter is simple. Since schema coverage is 100%, the baseline of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Fetch' and the resource 'one saved ticket view's definition' with specific fields (name, filters, columns, grouping, sort, shared). It also distinguishes itself from the sibling tool execute_saved_view by explicitly clarifying it returns the definition, not the tickets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description tells the agent to use execute_saved_view to run the view, providing an alternative. It also explains the not-found versus forbidden behavior, which guides usage. However, it does not explicitly state when NOT to use this tool, though the alternative is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

TDQS

A3.6/5.0
Disambiguation5/5

Every tool targets a distinct resource and action, with detailed descriptions that clearly separate overlapping domains (e.g., consulting vs. marketing vs. outreach). Even within the same domain, tools like 'create_consulting_deliverable' and 'create_consulting_document_revision' are unambiguous due to their specific nouns.

Naming Consistency5/5

All tools follow a consistent verb_noun snake_case pattern (e.g., 'create_invoice', 'get_deal', 'list_agents'). The few exceptions like 'locus_determine_from_scores' still adhere to the verb_noun structure and do not break the pattern.

Tool Count1/5

With 124 tools, the server is massively over-scoped for typical MCP use. The tool count far exceeds the '50+ extreme mismatch' threshold, making it nearly impossible for an agent to efficiently navigate or select the right tool without extensive context. Even a large platform should consolidate or expose fewer tools.

Completeness5/5

The tool surface covers CRUD and lifecycle operations across at least 10 domains (sales, consulting, marketing, outreach, accounting, workflows, ticketing, API keys, feedback, platform metrics). Each domain appears to have no obvious gaps—e.g., invoicing includes create, update, send, mark paid, void; ticketing includes create, update, archive, dependencies, batch, scenarios, validation.

Resources