Skip to main content
Glama

Check ticket provider status

check_ticket_provider_status

Read the linked Jira/Linear issue status and retain an owner/link/configuration-bound observation. Requires explicit integrations:read and tickets:write. No issue creation, status transition, or automatic recovery of uncertain effects. Inspect the observation and current evidence, then use the original effect ID for explicit reconciliation if needed. Each deliberate check records new evidence; unavailable or changed bindings remain unknown.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
providerYes
ticket_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A3.8/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With readOnlyHint=false already declared, the description goes further and explains why: each deliberate check records new evidence (non-idempotent side effect) while the external read does not mutate provider state. It also discloses auth prerequisites (integrations:read, tickets:write), the absence of automatic recovery, and that unavailable or changed bindings remain unknown rather than falsely resolved.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The purpose is front-loaded and no sentence is purely filler, but phrasing like 'owner/link/configuration-bound observation' is jargon-dense and slows comprehension. The reconciliation caveat and the evidence/uncertainty note could be tightened into fewer clauses.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a two-parameter, non-idempotent, open-world tool with no output schema, the behavioral envelope (permissions, side effects, uncertainty handling, reconciliation path) is well covered. The gap is parameter meaning: the description never clarifies the ticket_id/provider inputs or what the recorded observation contains.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate for ticket_id and provider, but it only implies the provider values (Jira/Linear) and says nothing about whether ticket_id is the internal UUID ticket or a provider-side issue key. The mention of an 'original effect ID' introduces a third identifier that is not even a parameter, adding potential confusion about what ticket_id means.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb+resource: reading the linked Jira/Linear issue status while persisting a binding observation, which separates it from list_ticket_provider_observations and export_ticket_to_provider. It does not name a sibling tool outright, so differentiation is contextual rather than explicit.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives a clear situational workflow: inspect the observation and current evidence, then reconcile explicitly using the original effect ID. It also states the required scopes and that no automatic recovery happens, though it never names reconcile_ticket_provider_effect directly as the alternative.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources