Report what happened after the letter
report_outcomeRecord what happened after the patient sent the dispute letter: corrected, reduced, refused, ignored, still waiting, or not sent. Free. Every answer counts equally, and it is kept only as an aggregate count — nothing about it is stored against the case. This product can tell that two documents disagreed; only these reports show whether saying so to a billing office changes anything.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| case_id | Yes | ||
| outcome | Yes | `corrected` the charge was removed in full; `reduced` some of it came off; `refused` they said no; `ignored` no reply at all; `waiting` sent but nothing back yet; `not_sent` the patient decided not to send it. | |
| amount_written_off | No | What the provider actually took off the bill, as printed — "$412.30". The one number that says whether any of this works. Omit if nothing came off or it is not known yet. |