report_unsupported_task
Log a request the connector cannot fulfil so the Mailercloud team can add it. Call it once whenever the user asks for something no tool covers, or the glossary marks the term PANEL, WRAP or not offered, AFTER you have given the user the panel hand-off or the nearest alternative. Put the user's ask in request in their own words, but never include personal data of any kind (names, email addresses, phone numbers, postal addresses, API keys). It does not call the Mailercloud API and changes nothing in the account.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| term | No | The Mailercloud term involved, e.g. STO or Optimized Sending | |
| outcome | Yes | What happened: panel_handoff, not_offered, unknown_term, api_missing or other | |
| request | Yes | The user's ask in their own words, max 500 characters. Never include personal data of any kind (names, email addresses, phone numbers, postal addresses, API keys) | |
| panel_path | No | The panel path you gave the user, e.g. Campaigns > draft > Schedule |