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Disconnect ServiceNow

disconnect_servicenow
Destructive

Disconnects ServiceNow: removes the credentials stored on this computer. Reconnecting requires the user to enter their ServiceNow credentials again in LMCP's icon → My apps → Connect, in ServiceNow's row (with no row: LMCP's icon → My apps → Add apps…).

Input Schema

NameRequiredDescriptionDefault
accountNoOptional: ServiceNow has one account.
confirmNoIgnored; kept for older clients.

Output Schema

NameRequiredDescriptionDefault
effectNoremoves_credential: the stored sign-in is removed. turns_off: the account stops being read in Local MCP and stays signed in to its app.
statusYesdisconnected or not_connected.
accountNo
messageYes
account_idNo
remaining_accountsNoOther accounts of this service that stay connected.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedOutput schema / properties / status / description
      Previous value: -"preview, disconnected or not_connected."New value: +"disconnected or not_connected."
  2. Changed1 schema field changed
    • changedInput schema / properties / confirm / description
      Previous value: -"Must be true to disconnect. Without it the call returns a preview and changes nothing."New value: +"Ignored; kept for older clients."
  3. Changed10 schema fields changed
    • addedInput schema / properties / account
      Added value: +{
      +  "description": "Optional: ServiceNow has one account.",
      +  "type": "string"
      +}
    • addedInput schema / properties / confirm
      Added value: +{
      +  "description": "Must be true to disconnect. Without it the call returns a preview and changes nothing.",
      +  "type": "boolean"
      +}
    • addedOutput schema / additionalProperties
      Added value: +true
    • addedOutput schema / properties / account
      Added value: +{
      +  "type": "string"
      +}
    • addedOutput schema / properties / account_id
      Added value: +{
      +  "type": "string"
      +}
    • addedOutput schema / properties / effect
      Added value: +{
      +  "description": "removes_credential: the stored sign-in is removed. turns_off: the account stops being read in Local MCP and stays signed in to its app.",
      +  "type": "string"
      +}
    • removedOutput schema / properties / ok
      Removed value: -{
      -  "type": "boolean"
      -}
    • addedOutput schema / properties / remaining_accounts
      Added value: +{
      +  "description": "Other accounts of this service that stay connected.",
      +  "type": "integer"
      +}
    • addedOutput schema / properties / status
      Added value: +{
      +  "description": "preview, disconnected or not_connected.",
      +  "type": "string"
      +}
    • changedOutput schema / required
      Previous value: -[
      -  "ok",
      -  "message"
      -]New value: +[
      +  "status",
      +  "message"
      +]
  4. Added
  5. Removed
  6. First observed

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already flag destructiveHint=true and readOnlyHint=false, so the safety profile is covered. The description adds the specific blast radius ('removes the credentials stored on this computer') and the consequence ('reconnecting requires the user to enter their credentials again'), which is real value beyond the annotation. It doesn't say whether other ServiceNow state survives, but the core destructive scope is disclosed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The effect is front-loaded in the first clause, and the reconnect instructions that follow are directly actionable. The UI-path detail is slightly dense but earns its place as recovery guidance.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-required-param disconnect with annotations covering destructiveness and an output schema covering returns, the description supplies the essential missing context: what is deleted and how to undo it. A note on whether ServiceNow config or cached data survives would make it complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with 'account' documented as optional-unused and 'confirm' documented as ignored. The description adds nothing about either parameter, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Disconnects ServiceNow: removes the credentials stored on this computer'), which unambiguously separates it from connect_servicenow and from the incident-reading siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is clear from the effect description, and the reconnect path (icon → My apps → Connect / Add apps…) tells the agent what follow-up the user needs. It never explicitly names connect_servicenow as the inverse or states when not to call it, so it falls short of a 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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