Create or update a saved reply
saved_reply_upsertCreate a saved reply, or update one by passing savedRepliesId. Stores a snippet for humans to reuse; it does not send anything, schedule anything, or teach an agent — agent wording lives in agent_upsert. There is no tool to delete a saved reply.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| title | Yes | Short label shown in the reply picker. | |
| content | Yes | Body. Supports {{firstName}}-style merge fields. | |
| assignedUsers | No | Restrict visibility to these team member ids. | |
| savedRepliesId | No | Omit to create a new one. |