Save guest email or phone
save_inquiry_contactOwners only (needs sign-in): When the customer wants follow-up by email or text, save what they gave on this guest conversation (inquiry_id from the turn). Latchbell sends a confirmation code they enter in the chat; until then, team replies still appear in the chat. If they prefer chat only, do not call this.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"inquiry_id": "<inquiry_id>"
},
"name": "save_inquiry_contact"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| inquiry_id | Yes | ||
| customer_email | No | ||
| customer_phone | No |