Skip to main content
Glama

CRM: Conversations

highlevel_conversations
Read-onlyIdempotent

List recent conversations in a HighLevel sub-account, newest first, with how many are unread. Use this to answer 'who is waiting on us' — an unanswered inquiry is the most expensive thing in a local business's pipeline.

Input Schema

NameRequiredDescriptionDefault
limitNo
queryNoFilter by name, email or phone
contact_idNo
location_idYesFrom highlevel_list_locations

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.2/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and destructiveHint=false, so the safety profile is covered. The description adds useful behavioral context (newest-first ordering, unread counts), but omits pagination behavior and what fields each conversation carries, which matters since there is no output schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the core action and scope before the rationale. The second sentence is slightly promotional but still earns its place as usage guidance; no wasted filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a read-only list tool with no output schema, the description conveys the shape of results (conversations with unread counts, ordered). It stops short of explaining limit/contact_id semantics or pagination, so it is adequate but incomplete against a 4-parameter, 50%-coverage schema.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is only 50%: query and location_id have descriptions, while limit and contact_id are undocumented. The description mentions no parameters at all, so it fails to compensate for the gap and leaves contact_id's filtering role unexplained.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb and resource ("List recent conversations in a HighLevel sub-account") plus ordering (newest first) and an unread-count dimension. It is clear what the tool returns, though it does not explicitly distinguish itself from the sibling highlevel_read_conversation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives a concrete usage scenario ("answer 'who is waiting on us'"), which is better than none. However, it never names an alternative or a when-not condition — e.g., that highlevel_read_conversation fetches a single thread or highlevel_send_message is for replying — so the agent must infer routing.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.