Reply to a visitor
reply_to_visitorSends a reply in a conversation. It reaches a REAL visitor right away (live in the chat bubble, or by email if they left), signed with the name of the person who created the API key (otherwise the account owner), and marks the conversation as read. Show the reply to the user and wait for their OK before sending, unless they asked you to answer on your own. Write in the visitor's language (see the messages' locale); up to 5,000 characters.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | The reply's text. | |
| conversation_id | Yes | The conversation's id. |