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Drop a voicemail

voicemail_drops_drop

Play a drop onto someone's voicemail via a real Twilio call (hangs up if a person answers), billed at Twilio voice rates on the user's account. US and Canadian numbers only. Give contactId or toPhone. Confirm with the user first.

Input Schema

NameRequiredDescriptionDefault
dropIdYesA drop with has_audio.
toPhoneNoE.164, when there is no contact.
contactIdNoUses the contact's primary phone.
fromNumberIdNoTwilio number id. Default: first active number.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed4 schema fields changed
    • changedInput schema / properties / contactId / description
      Previous value: -"Optional contact UUID. Worker pulls the contact's primary phone."New value: +"Uses the contact's primary phone."
    • changedInput schema / properties / dropId / description
      Previous value: -"UUID of the voicemail drop to play. From voicemail_drops_list."New value: +"A drop with has_audio."
    • changedInput schema / properties / fromNumberId / description
      Previous value: -"Optional — specific Twilio number UUID to dial FROM. Defaults to user's first active number."New value: +"Twilio number id. Default: first active number."
    • changedInput schema / properties / toPhone / description
      Previous value: -"Optional explicit phone in E.164 (+1...). Use when there's no contact in the CRM."New value: +"E.164, when there is no contact."
  2. First observed

TDQS

A4.4/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Goes well past the annotations by disclosing the real-world call behavior: it hangs up if a human answers, is billed at Twilio voice rates on the user's account, is geo-limited to US/Canada, and should be user-confirmed. These are exactly the side effects an agent needs before an openWorld, non-idempotent action.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four short sentences, each carrying distinct information (action, side effect, billing, geo scope, targeting, confirmation). Zero redundancy and the critical constraint is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description covers cost, targeting, geography, and the human-answers edge case, which is nearly everything needed to call safely. It could say what a successful call returns (e.g. call id or status) or how long the drop playback takes, but nothing essential is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and each parameter is already documented, so the schema does the heavy lifting. The description adds a small amount of routing value by framing contactId vs toPhone as an either/or targeting choice, but adds no format or default details beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and outcome ('Play a drop onto someone's voicemail') plus the mechanism ('via a real Twilio call'), which cleanly separates it from voicemail_drops_list and voicemail_drops_manage (asset CRUD). An agent can identify this as the execution/action tool without opening the schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says to supply contactId or toPhone, restricts to US/Canadian numbers, and requires user confirmation before firing. Missing only a direct pointer to siblings (e.g. use voicemail_drops_list to find a drop, voicemail_drops_manage to create audio), so usage context is strong but not fully routing.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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