Vuelo support request status
get_support_ticketWhere a request to Vuelo's support team stands: with the team, replied (the reply is in the traveller's email), or resolved. Pass the ticket reference (SUP-...) and either the taskId of the booking in this conversation or the email the traveller gave. Use it when the traveller asks for an update. To add to a request, call contact_support again with the same booking and reason: it joins the same conversation.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | The email the traveller gave for the reply. | ||
| taskId | No | The booking's taskId, if it was made in this conversation. | |
| ticket | Yes | The ticket reference, SUP-... |