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Add customer evidence

add_customer_evidence
Destructive

Store one piece of REAL Customer Evidence for this company (paying-customer words/behavior, telemetry, review, operator-relayed quote, prospect signal, or agent-as-user). Evidence outranks generated ICP simulation. Use when the operator pastes a real customer quote, a call note, a review, or a provenanced usage signal — NOT for inventing personas (use Customer Hunter / create_icp for hypotheses).

[write-tier — first use may require a manager's approval; a from-now-on approval makes future calls seamless, a just-once approval re-asks next time. Call it on the first clear ask; the card is the yes — do not re-ask in chat.]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
claimYesShort observation / takeaway (required, ≥8 chars).
classYesEvidence class (determines rank weight): paying_customer (highest — words/behavior from someone who pays), product_telemetry (provenanced revenue-linked usage), public_review (real public review), operator_relayed (founder pastes a real quote/note), agent_as_user (coding agent/host pain with a wallet), prospect (non-paying signal, lowest).
quoteNoOptional verbatim quote.
sourceYesProvenance: "operator paste", "support ticket #…", "Amazon review", …
companyIdYesFreedomOS company id to act within (you must be a member). Required for company-scoped tools.
observed_atNoOptional ISO timestamp when observed (default: now).
may_open_loopNoIf true, may open a work loop from this signal. Default false.
subject_labelNoOptional human label (e.g. Kendall) — not a global identity system.
may_refine_icpNoIf true, may seed an ICP-delta offer later (never silent rewrite). Default false.
may_steer_copyNoIf true, may inform copy/messaging. Default true.
may_not_auto_actNoIf true (default), evidence must not auto-act without human/graduated path.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / properties / class / description
      Previous value: -"Evidence class (determines rank weight)."New value: +"Evidence class (determines rank weight): paying_customer (highest — words/behavior from someone who pays), product_telemetry (provenanced revenue-linked usage), public_review (real public review), operator_relayed (founder pastes a real quote/note), agent_as_user (coding agent/host pain with a wallet), prospect (non-paying signal, lowest)."
  2. Added

TDQS

A4.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already mark readOnly=false and destructiveHint=true, so the write/mutation profile is known. The description adds valuable non-obvious behavioral context: the evidence-ranking rule, the write-tier approval requirement, and the instruction to treat the approval card as the yes without re-asking. No statement contradicts the annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is front-loaded with the core operation and scope, then provides selection rules, exclusion, and approval behavior in a compact, bracketed note. Every sentence carries operational value; there is no filler or repetition of schema field definitions.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For an 11-parameter mutation tool, the description covers the high-level purpose, input acceptance criteria, exclusions, evidence ranking, and approval workflow; the schema covers parameter semantics. No critical usage gap remains for an agent to call it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the schema already defines each parameter, including the class enum and its rank weights. The description mostly recaps the evidence categories rather than adding new parameter-specific meaning, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific action and resource: 'Store one piece of REAL Customer Evidence for this company,' and enumerates accepted evidence types. It explicitly distinguishes itself from create_icp by saying it is NOT for inventing personas, so an agent can differentiate it from that sibling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives explicit when-to-use conditions ('Use when the operator pastes a real customer quote, a call note, a review, or a provenanced usage signal') and an explicit when-not-to-use rule with the alternative ('NOT for inventing personas (use Customer Hunter / create_icp for hypotheses)'). It also instructs the agent on approval handling: call on first clear ask, do not re-ask in chat.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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