Skip to main content
Glama

Add to a request

add_feedback_message

Add a message to an existing feedback ticket of the current visitor — when they remember a detail ("only in Chrome") after the ticket was created. Do NOT create a second ticket for the same problem. Identity comes from the visitor pass; a ticket that is not theirs is simply not found.

Input Schema

NameRequiredDescriptionDefault
messageYesWhat the person wants to add
ticket_idYesticket_id returned by create_feedback_ticket

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A4.4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false and destructiveHint=false, so the write nature is covered. The description adds real behavioral context beyond that: authorization comes from the visitor pass, and a ticket belonging to someone else is 'simply not found' rather than erroring — a meaningful disclosure about access failure behavior. It stops short of saying what the call returns or whether the visitor is notified.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short sentences, zero filler, with the core action front-loaded and the anti-pattern (duplicate ticket) stated before the identity caveat. Every sentence carries distinct information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a two-parameter append tool with no output schema and annotations covering the safety profile, the description supplies purpose, trigger, identity model, and failure semantics. The only minor gap is the absence of any note about what happens on success (e.g., whether a message id or updated thread is returned).

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so both parameters (message, ticket_id) are already documented, including that ticket_id comes from create_feedback_ticket. The description adds no syntax, format, or constraint detail beyond the schema, so the baseline of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Add a message to an existing feedback ticket') plus the scoping qualifier ('of the current visitor'). It explicitly contrasts with the sibling create_feedback_ticket ('Do NOT create a second ticket for the same problem'), so an agent can route correctly without opening either schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives the triggering scenario ('when they remember a detail ("only in Chrome") after the ticket was created'), names the alternative to avoid, and states the identity precondition ('Identity comes from the visitor pass'). This is explicit when/when-not guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources