Cancel order
cancel_orderCancel a Fold order. Allowed only before the driver has picked up the bag — after pickup, items have to be returned unprocessed instead (the customer should call support). Requires the order code and the email used when scheduling. Returns the new state and confirms the saved card was not charged.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | Email used when scheduling. Not needed when the customer has connected their Fold account. | ||
| reason | No | Optional reason — shown to ops, helps us improve. | |
| orderCode | Yes | Order code like FHL-RRKU92 or FOLD-K9ZGQ. |