Look up an order
get_order_statusUse this when a buyer asks where their order is or what they can still claim. With the token from the order page’s address, or the order reference from the confirmation e-mail and the e-mail address the buyer gave at checkout, it answers with the order’s status, the tracking the seller recorded, and each return or claim window with when it closes. An order is shown only to whoever proves they placed it; an unknown order and a wrong proof get the same answer.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| buyer_email | No | The e-mail address the buyer gave at checkout. Send with order_reference. | |
| order_token | No | The token in the order page’s address, from the confirmation e-mail: /order/<token>. | |
| order_reference | No | The order reference printed in the confirmation e-mail. Send with buyer_email. |