Cancelar sessão de estúdio
cancel_studio_bookingCancels a studio booking identified by its reference (e.g. FSF-1A2B3C4D) and the email used to book. Before calling, tell the user the policy and get explicit confirmation: there are no cash refunds; cancelling at least 24 h before turns the amount paid into studio credit (a code valid 12 months for any session); less than 24 h before is not possible. Offer to reschedule instead (up to 2 times). Unpaid pre-bookings are simply released; amounts paid with a voucher go back to the voucher.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| Yes | Email used when booking | ||
| booking_ref | Yes | Booking reference, e.g. FSF-1A2B3C4D |