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Coverage Cat

Homeowners consumer policy service request

homeowners_consumer_service
Idempotent

Preview or open a cancellation, refund, or support request for a consumer homeowners policy. Coverage Cat prefers to keep follow-up authorization in the hidden MCP shopper session after prefill, so a preserved host usually only needs uid. If your host cannot preserve that MCP session state, retry this same MCP follow-up tool with the latest intake_access_token from the previous successful Coverage Cat response instead of dropping to raw HTTP or asking the shopper for credentials. Stay on the same consumer-operated MCP subset after bind. Preview the consequences first, then send confirm_request: true only after the shopper approves opening the request. Do not describe a cancellation, refund, or support issue as completed until Coverage Cat confirms the final outcome.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
uidYesCoverage Cat intake uid for the current shopper session.
reasonYesShort shopper-approved reason for the request.
detailsNoOptional extra context or dispute details.
request_typeYesWhich post-purchase action Coverage Cat should preview or open.
confirm_requestNoOmit or send false to preview the consequences first. Send true only after the shopper approves opening the request.
idempotency_keyNoOptional retry key for homeowners_consumer_service. If you retry after a timeout or transport failure, resend the identical arguments with the same idempotency_key. Coverage Cat replays the cached successful result for 24 hours and rejects a changed payload under the same key.
intake_access_tokenNoOptional bearer fallback for this same MCP follow-up tool when your host cannot preserve Coverage Cat's hidden shopper session. Reuse the latest token from the previous successful Coverage Cat response and never show it to the shopper.
requested_effective_dateNoRequired for policy_cancellation. Desired cancellation date for carrier review.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
uidYesCoverage Cat intake uid for the current handoff.
lineNo
offersNo
policyNo
reviewNoStructured review card or selected-offer review block.
schemaNoSupplemental schema hints for homeowners review payloads.
statusYes
sandboxNoTrue when Coverage Cat is returning consumer sandbox test data rather than a live shopper workflow.
supportNo
uploadedNo
documentsNo
expires_atNoWhen the current consumer handoff expires.
offers_urlNoCoverage Cat browser URL for the selected offer or offer-tracking page.
payment_uiNo
next_actionNoA structured hint for the next allowed tool or endpoint action.
payment_urlNoCoverage Cat browser URL for secure payment fallback.
post_chooseNoStructured post-choose state after a quoted umbrella offer is selected.
conversationNo
review_itemsNo
review_tokenNoOpaque review token for delegated review-style submit paths.
detail_statusNo
known_summaryNoStructured facts Coverage Cat can safely summarize at this stage.
next_questionNoThe current shopper-owned question bundle or bind-stage question.
offer_summaryNo
payment_setupNo
preview_tokenNoOpaque bind-preview token for the next homeowners bind confirmation.
missing_fieldsNoStructured missing-value hints for homeowners pre-submit review.
payment_statusNo
pending_fieldsNoStructured missing-value hints for umbrella pre-submit review.
selected_offerNo
uploaded_countNo
field_estimatesNo
service_previewNo
service_requestNo
purchase_previewNo
response_summaryNo
review_estimatesNo
service_requestsNo
agent_instructionsNo
poll_after_secondsNo
selection_guidanceNoGuidance for completing an offer choice in one shopper-facing reply.
compare_details_urlNoCoverage Cat browser URL for compare-details follow-up.
intake_access_tokenNoShort-lived follow-up bearer. On REST, send it back as Authorization for the next `/api/intake/{uid}` call. On MCP, retry the same follow-up tool with this token only when your host cannot preserve Coverage Cat's hidden shopper session. Never display it to the shopper.
notification_channelNo
user_action_requiredNo
application_submittedNo
required_upload_typesNo
credit_consent_questionNo
payment_collection_supportedNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Goes well beyond the annotations: it explains the preview/confirm two-step, the 24-hour idempotency replay window, rejection of a changed payload under the same key, and the bearer-token fallback for hosts that cannot preserve MCP session state. The annotations (readOnlyHint=false, idempotentHint=true) confirm this is a mutating, idempotent call, and the description enriches that with concrete operational details rather than contradicting it.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The purpose is front-loaded and most sentences carry actionable behavioral guidance, but the session-state and token-fallback prose is wordy and slightly repetitive (two separate sentences on preserving MCP session state). It is longer than necessary for a tool whose schema already documents the parameters.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For an 8-parameter mutating tool with a conditional required field and an output schema, the description covers the full lifecycle: preview, confirmation, idempotent retry, auth fallback, and the prohibition on declaring the request complete prematurely. With an output schema present, it correctly does not need to describe return values.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3 and the schema already documents every parameter including confirm_request, idempotency_key, intake_access_token, and the conditional requested_effective_date. The description adds only marginal semantics, mainly that uid is usually sufficient when the host preserves session state, which the schema does not state.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb pair ('preview or open') and a concrete resource set ('a cancellation, refund, or support request for a consumer homeowners policy'), which clearly separates it from the read-only homeowners_consumer_policy and the umbrella_consumer_service sibling. An agent can identify the tool's domain and action without opening the schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly sequences the workflow: preview the consequences first, then send confirm_request: true only after shopper approval. It also routes the agent on retry behavior ('retry this same MCP follow-up tool with the latest intake_access_token ... instead of dropping to raw HTTP') and forbids premature completion claims, covering both when and how-not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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