Cancel a booking
cancel_bookingCancel a booking made through Canopy. The appointment is called off in the business's calendar right away and the customer is emailed. This cannot be undone: confirm with the customer before calling. An appointment that has already started cannot be cancelled here. Needs the manage_token that came back with the booking_id.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reason | No | Short reason for cancelling, if the customer gave one. | |
| booking_id | Yes | booking_id of the booking to cancel (from request_booking or get_request_status). | |
| manage_token | Yes | manage_token returned with that booking_id (by request_booking when the booking was created, or as booking_manage_token by get_request_status). |