Set the Needs you topics
set_topicsThe kinds of work the Team Inbox sorts waiting chats into (for example New enquiry, Payment, Class change), so each person can take one kind. Up to 8 including Other, which is always last and added for you; names up to 30 characters. The whole list in order: keep a topic's id when renaming it so its chats stay with it.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"topics": "<topics>"
},
"name": "set_topics"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| brand | No | Which assistant (its slug from get_overview `brands[].slug`). Leave out when the business has one. | |
| topics | Yes |