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list_tickets

Read-only

List individual attendee tickets from paid event bookings on the Checkout Page account - one record per attendee, with full check-in history and per-ticket revenue allocation. Pass livemode: false to read test-mode records. Use it for guest lists, door and check-in questions, and locating a named attendee. Each ticket carries checkInCode, the opaque check-in credential to encode when rendering the ticket QR code. Read-only; a booking produces several tickets, so for the order or payment behind them query list_bookings by bookingId.

Input Schema

NameRequiredDescriptionDefault
limitNoNumber of records per page (integer, max 100, default 10).
pageIdNoReturn only tickets for a single event page. Use this to build a guest list for one event.
searchNoCase-insensitive search matched against `attendeeEmail`, `attendeeName`, `ticketShortId` and `orderId`. The query is routed based on input shape: email-like inputs (`jane@example.com`) match `attendeeEmail` only; an 8-digit input (`64819115`) is treated as a whole order reference and matched exactly against `orderId`; other identifier-like inputs containing a digit, underscore or hyphen match `ticketShortId` and `orderId`; multi-word inputs match `attendeeName` and `ticketShortId`; any other single bare word falls back to a broad substring match across `attendeeName`, `attendeeEmail` and `ticketShortId`. Best default when the guest is identified by name, email, or the code on their ticket. A booking produces one ticket per attendee - always review all matches, not just the first.
statusNoFilter by ticket status. Valid values: PAID, CANCELED. Use "PAID" for tickets valid for admission and "CANCELED" for voided ones. An unfiltered list includes both.
orderIdNoExact match on the order reference shared by every ticket in a booking. Partial values do not match — use `search` for that.
livemodeNoSet to false to read test-mode records (created while a page was in test mode). Defaults to live records.
bookingIdNoReturn the tickets created by one booking. Use when you already have the booking from the bookings endpoint and want the individual attendee tickets.
customerIdNoReturn every ticket booked by one customer, across events. Useful when you already have the customer record.
createdAfterNoInclusive lower bound on ticket createdAt. ISO-8601 UTC datetime with the `Z` suffix (e.g. `2026-01-01T00:00:00Z`). Never use a local timezone offset — tickets are stored and compared in UTC.
ticketTypeIdNoReturn only tickets of one ticket type (e.g. VIP). Combine with `pageId` when the same type name exists on several events.
checkInStatusNoFilter by check-in state. Valid values: UNCHECKEDIN, CHECKEDIN. "CHECKEDIN" returns guests currently admitted; "UNCHECKEDIN" returns both guests who were checked back out and guests who have never been checked in.
createdBeforeNoInclusive upper bound on ticket createdAt. ISO-8601 UTC datetime with the `Z` suffix (e.g. `2026-12-31T23:59:59Z`). Never use a local timezone offset — tickets are stored and compared in UTC.
ending_beforeNoCursor-based pagination. Pass a record `id` to return results before it. Cannot be used with `starting_after`.
starting_afterNoCursor-based pagination. Pass a record `id` to return results after it. Cannot be used with `ending_before`.

Output Schema

NameRequiredDescriptionDefault
dataYes
totalYesTotal number of records matching the query across all pages.
has_moreYesWhether more records exist beyond the current page.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed2 schema fields changed
    • addedOutput schema / properties / data / items / properties / cancelReason
      Added value: +{
      +  "description": "Why the seller canceled this ticket. Set only when the ticket was canceled on its own: when the whole booking is canceled, the reason is kept on the booking.",
      +  "type": "string"
      +}
    • addedOutput schema / properties / data / items / properties / canceledBy
      Added value: +{
      +  "description": "ID of the dashboard user who canceled this ticket. Set only when the ticket was canceled on its own.",
      +  "type": "string"
      +}
  2. Changed3 schema fields changed
    • removedOutput schema / properties / data / items / properties / attendee
      Removed value: -{
      -  "additionalProperties": false,
      -  "description": "The attendee this ticket is for, with their answers, on events that collect attendee details. Absent until the booker or seller adds them. `attendeeName` and `attendeeEmail` follow it.",
      -  "properties": {
      -    "answers": {
      -      "description": "The attendee's answers to the event's attendee questions, in the same shape as the booking's `fields`. `reference` matches the question's reference. Name and email are not repeated here.",
      -      "items": {
      -        "additionalProperties": false,
      -        "properties": {
      -          "element": {
      -            "anyOf": [
      -              {
      -                "enum": [
      -                  "checkbox",
      -                  "quantity",
      -                  "multiple-choice",
      -                  "select",
      -                  "multi-select",
      -                  "po-number",
      -                  "text",
      -                  "textarea",
      -                  "number",
      -                  "date-time",
      -                  "date",
      -                  "time",
      -                  "address",
      -                  "email",
      -                  "tax-id",
      -                  "phone",
      -                  "country"
      -                ],
      -                "type": "string"
      -              },
      -              {
      -                "type": "null"
      -              }
      -            ]
      -          },
      -          "fieldId": {
      -            "description": "Unique field ID.",
      -            "type": [
      -              "string",
      -              "null"
      -            ]
      -          },
      -          "label": {
      -            "description": "Label shown for the field.",
      -            "type": [
      -              "string",
      -              "null"
      -            ]
      -          },
      -          "meta": {
      -            "anyOf": [
      -              {
      -                "additionalProperties": {},
      -                "propertyNames": {
      -                  "type": "string"
      -                },
      -                "type": "object"
      -              },
      -              {
      -                "type": "null"
      -              }
      -            ]
      -          },
      -          "reference": {
      -            "description": "Reference key for the field.",
      -            "type": [
      -              "string",
      -              "null"
      -            ]
      -          },
      -          "type": {
      -            "anyOf": [
      -              {
      -                "enum": [
      -                  "",
      -                  "company-name",
      -                  "po-number",
      -                  "name",
      -                  "first-name",
      -                  "last-name",
      -                  "email",
      -                  "billing-email",
      -                  "phone",
      -                  "address-line1",
      -                  "address-city",
      -                  "address-country",
      -                  "address-line2",
      -                  "address-postal_code",
      -                  "address-state",
      -                  "shipping-name",
      -                  "shipping-phone",
      -                  "shipping-address-line1",
      -                  "shipping-address-city",
      -                  "shipping-address-country",
      -                  "shipping-address-line2",
      -                  "shipping-address-postal_code",
      -                  "shipping-address-state",
      -                  "tax-id"
      -                ],
      -                "type": "string"
      -              },
      -              {
      -                "type": "null"
      -              }
      -            ]
      -          },
      -          "value": {
      -            "description": "Submitted value for the field.",
      -            "type": [
      -              "string",
      -              "null"
      -            ]
      -          },
      -          "values": {
      -            "anyOf": [
      -              {
      -                "items": {
      -                  "type": "string"
      -                },
      -                "type": "array"
      -              },
      -              {
      -                "type": "null"
      -              }
      -            ],
      -            "description": "Chosen option values of a multi-select field (an option without a value is named by its label), in the order the options are defined. `value` holds the same values joined with \", \". The matching labels, as they were when the answer was written, are in `meta.selectedOptionLabels` and joined in `meta.selectedOptionLabel`. Absent on every other field type."
      -          }
      -        },
      -        "type": "object"
      -      },
      -      "type": "array"
      -    },
      -    "email": {
      -      "description": "The attendee's email address.",
      -      "type": "string"
      -    },
      -    "flagged": {
      -      "description": "True when the event's email domain rule flagged this attendee for the seller to review. It stays true after review; see `reviewedAt`.",
      -      "type": "boolean"
      -    },
      -    "name": {
      -      "description": "The attendee's name.",
      -      "type": "string"
      -    },
      -    "reviewedAt": {
      -      "description": "ISO-8601 UTC timestamp the seller marked this flagged attendee as reviewed. The booking counts as `flagged` while any flagged attendee has none.",
      -      "format": "date-time",
      -      "pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d:[0-5]\\d(?:\\.\\d+)?(?:Z))$",
      -      "type": "string"
      -    }
      -  },
      -  "type": "object"
      -}
    • changedOutput schema / properties / data / items / properties / attendeeEmail / description
      Previous value: -"Attendee email held on the ticket. The ticket is delivered here. Set from the purchaser at booking time, or from the ticket's `attendee` on events that collect attendee details; editable via the ticket update endpoint."New value: +"Attendee email held on the ticket. The ticket is delivered here. Set from the purchaser at booking time; editable via the ticket update endpoint."
    • changedOutput schema / properties / data / items / properties / attendeeName / description
      Previous value: -"Attendee name held on the ticket, shown on the ticket PDF and the guest list. Set from the purchaser at booking time, or from the ticket's `attendee` on events that collect attendee details; editable via the ticket update endpoint."New value: +"Attendee name held on the ticket, shown on the ticket PDF and the guest list. Set from the purchaser at booking time; editable via the ticket update endpoint."
  3. Changed1 schema field changed
    • changedOutput schema / properties / data / items / properties / status / description
      Previous value: -"Lifecycle state of the ticket. `PAID` is valid for admission, `CANCELED` was voided by refund or cancellation and must not be admitted."New value: +"Lifecycle state of the ticket. `PAID` is valid for admission, `CANCELED` was canceled by the seller and must not be admitted. A refund alone never cancels a ticket."
  4. Changed3 schema fields changed
    • addedOutput schema / properties / data / items / properties / attendee
      Added value: +{
      +  "additionalProperties": false,
      +  "description": "The attendee this ticket is for, with their answers, on events that collect attendee details. Absent until the booker or seller adds them. `attendeeName` and `attendeeEmail` follow it.",
      +  "properties": {
      +    "answers": {
      +      "description": "The attendee's answers to the event's attendee questions, in the same shape as the booking's `fields`. `reference` matches the question's reference. Name and email are not repeated here.",
      +      "items": {
      +        "additionalProperties": false,
      +        "properties": {
      +          "element": {
      +            "anyOf": [
      +              {
      +                "enum": [
      +                  "checkbox",
      +                  "quantity",
      +                  "multiple-choice",
      +                  "select",
      +                  "multi-select",
      +                  "po-number",
      +                  "text",
      +                  "textarea",
      +                  "number",
      +                  "date-time",
      +                  "date",
      +                  "time",
      +                  "address",
      +                  "email",
      +                  "tax-id",
      +                  "phone",
      +                  "country"
      +                ],
      +                "type": "string"
      +              },
      +              {
      +                "type": "null"
      +              }
      +            ]
      +          },
      +          "fieldId": {
      +            "description": "Unique field ID.",
      +            "type": [
      +              "string",
      +              "null"
      +            ]
      +          },
      +          "label": {
      +            "description": "Label shown for the field.",
      +            "type": [
      +              "string",
      +              "null"
      +            ]
      +          },
      +          "meta": {
      +            "anyOf": [
      +              {
      +                "additionalProperties": {},
      +                "propertyNames": {
      +                  "type": "string"
      +                },
      +                "type": "object"
      +              },
      +              {
      +                "type": "null"
      +              }
      +            ]
      +          },
      +          "reference": {
      +            "description": "Reference key for the field.",
      +            "type": [
      +              "string",
      +              "null"
      +            ]
      +          },
      +          "type": {
      +            "anyOf": [
      +              {
      +                "enum": [
      +                  "",
      +                  "company-name",
      +                  "po-number",
      +                  "name",
      +                  "first-name",
      +                  "last-name",
      +                  "email",
      +                  "billing-email",
      +                  "phone",
      +                  "address-line1",
      +                  "address-city",
      +                  "address-country",
      +                  "address-line2",
      +                  "address-postal_code",
      +                  "address-state",
      +                  "shipping-name",
      +                  "shipping-phone",
      +                  "shipping-address-line1",
      +                  "shipping-address-city",
      +                  "shipping-address-country",
      +                  "shipping-address-line2",
      +                  "shipping-address-postal_code",
      +                  "shipping-address-state",
      +                  "tax-id"
      +                ],
      +                "type": "string"
      +              },
      +              {
      +                "type": "null"
      +              }
      +            ]
      +          },
      +          "value": {
      +            "description": "Submitted value for the field.",
      +            "type": [
      +              "string",
      +              "null"
      +            ]
      +          },
      +          "values": {
      +            "anyOf": [
      +              {
      +                "items": {
      +                  "type": "string"
      +                },
      +                "type": "array"
      +              },
      +              {
      +                "type": "null"
      +              }
      +            ],
      +            "description": "Chosen option values of a multi-select field (an option without a value is named by its label), in the order the options are defined. `value` holds the same values joined with \", \". The matching labels, as they were when the answer was written, are in `meta.selectedOptionLabels` and joined in `meta.selectedOptionLabel`. Absent on every other field type."
      +          }
      +        },
      +        "type": "object"
      +      },
      +      "type": "array"
      +    },
      +    "email": {
      +      "description": "The attendee's email address.",
      +      "type": "string"
      +    },
      +    "flagged": {
      +      "description": "True when the event's email domain rule flagged this attendee for the seller to review. It stays true after review; see `reviewedAt`.",
      +      "type": "boolean"
      +    },
      +    "name": {
      +      "description": "The attendee's name.",
      +      "type": "string"
      +    },
      +    "reviewedAt": {
      +      "description": "ISO-8601 UTC timestamp the seller marked this flagged attendee as reviewed. The booking counts as `flagged` while any flagged attendee has none.",
      +      "format": "date-time",
      +      "pattern": "^(?:(?:\\d\\d[2468][048]|\\d\\d[13579][26]|\\d\\d0[48]|[02468][048]00|[13579][26]00)-02-29|\\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\\d|30)|(?:02)-(?:0[1-9]|1\\d|2[0-8])))T(?:(?:[01]\\d|2[0-3]):[0-5]\\d:[0-5]\\d(?:\\.\\d+)?(?:Z))$",
      +      "type": "string"
      +    }
      +  },
      +  "type": "object"
      +}
    • changedOutput schema / properties / data / items / properties / attendeeEmail / description
      Previous value: -"Attendee email held on the ticket. The ticket is delivered here. Set from the purchaser at booking time; editable via the ticket update endpoint."New value: +"Attendee email held on the ticket. The ticket is delivered here. Set from the purchaser at booking time, or from the ticket's `attendee` on events that collect attendee details; editable via the ticket update endpoint."
    • changedOutput schema / properties / data / items / properties / attendeeName / description
      Previous value: -"Attendee name held on the ticket, shown on the ticket PDF and the guest list. Set from the purchaser at booking time; editable via the ticket update endpoint."New value: +"Attendee name held on the ticket, shown on the ticket PDF and the guest list. Set from the purchaser at booking time, or from the ticket's `attendee` on events that collect attendee details; editable via the ticket update endpoint."
  5. First observed

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With readOnlyHint and destructiveHint=false already declaring the safety profile, the description still adds useful behavior: one ticket per attendee so a booking yields multiple records, the opaque checkInCode credential for QR rendering, and the livemode scoping rule. It does not discuss pagination or result ordering, which is a minor gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four sentences, front-loaded with the resource definition before use cases, the checkInCode caveat, and the sibling pointer. Dense but each sentence carries information; the checkInCode sentence is slightly specialist but relevant to correct invocation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 14-parameter read-only list tool with full schema coverage and an output schema, the description covers everything an agent needs: what a record is, test mode, the QR credential field, and when to switch to list_bookings. Return-value detail is properly left to the output schema.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3; the description earns above that by explaining what a record represents per parameter family (one ticket per attendee, bookingId to go from a booking to its tickets, livemode false for test records) and by warning to review all matches for a multi-attendee booking.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb and resource ("List individual attendee tickets from paid event bookings") plus the unit of record (one per attendee) and what each record carries (check-in history, revenue allocation). It explicitly separates itself from list_bookings by naming that sibling and the bookingId link.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It names concrete use cases (guest lists, door and check-in questions, locating a named attendee) and an explicit alternative with a condition: use list_bookings for the order or payment behind the tickets. Test-mode guidance via livemode: false is also stated up front.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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