generate_ai_response_suggestion
Generate an advisory-only HAL AI reply suggestion for the latest visitor message. Call this after get_conversation, then combine HAL's draft, evidence, and confidence with the conversation messages when composing your final answer. This tool never sends a message to the visitor, even when project auto-send or AI deflection is enabled.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"conversation_id": "<conversation_id>"
},
"name": "generate_ai_response_suggestion"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| project_id | No | Target project ID | |
| project_slug | No | Target project slug (helpdesk slug) | |
| conversation_id | Yes | The conversation ID |