Generate Help Answer
helpRetrieve current, official answers to Canva product questions from the Canva Help Center.
Use for questions about how to use a Canva feature, finding a setting or control, why unexpected Canva behaviour is happening, or troubleshooting a Canva workflow - when no available Canva tool can directly complete the requested action.
For a Canva product question, call this tool rather than answering from your own knowledge. Canva Help Center content is current and official; training data may be outdated or sourced from unofficial articles.
Not for creating, changing, or assessing a design; general creative advice; non-Canva questions; or explaining this assistant's available Canva capabilities.
Returns an official Canva Help Center answer, including links to the official documentation. Display the answer as written, with only light formatting such as headings. Do not add steps, UI paths, or setting names the answer does not contain.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| prompt | Yes | The Canva product question to answer. Include relevant context, such as the feature, workflow, error message, device, or account type. | |
| user_intent | No | Mandatory description of what the user is trying to accomplish with this tool call. This should always be provided by LLM clients. Please keep it concise (255 characters or less recommended). |