Turn a rep's Do Not Disturb on or off
set_user_availabilityTurn Do Not Disturb on or off for a rep, or snooze them (Do Not Disturb that ends by itself after 15, 30, 60, 120, 240 or 480 minutes). Turning it off also ends a snooze. Identify the rep by user_id or email; omit both for yourself.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | The rep's login email, instead of user_id. | ||
| action | Yes | do_not_disturb_on: stop routing calls to the rep until turned off. do_not_disturb_off: available again (also ends a snooze). snooze: Do Not Disturb for `minutes`. | |
| minutes | No | How long to snooze; required for snooze. | |
| user_id | No | The rep's user id. Omit user_id and email to change your own. |