Skip to main content
Glama

callingly

Call a lead now

make_dispatch_call
Destructive

Make a dispatch call to a lead with a human rep. Callingly rings one of the team's sales reps — or the whole team — plays them the lead's details, then bridges them to the lead the second someone picks up. Use this for speed-to-lead when a lead should be contacted by a human right now.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
emailNoThe lead's email address.
sourceNoWhere this lead came from. Defaults to "MCP".
companyNoThe lead's company name.
team_idYesThe id of the Callingly team (profile) that should make the call.
last_nameNoThe lead's last name.
first_nameNoThe lead's first name.
phone_numberYesThe lead's phone number to dial, ideally in E.164 format (e.g. +14155551234).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Description details the process: rings sales rep(s), plays lead details, bridges to lead. Adds context beyond destructiveHint annotation. No contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three concise sentences: purpose, process, usage guidance. Front-loaded with core action. No unnecessary text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers purpose, process, and usage well. Lacks mention of return values or error states, but without output schema this is acceptable for a simple action tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3. Description adds no additional parameter information beyond schema, which is acceptable.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the tool makes a dispatch call to a lead via a human rep, distinguishes from siblings like make_ai_call by emphasizing human involvement and immediate action.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says 'use this for speed-to-lead when a lead should be contacted by a human right now', providing clear guidance on when to use. Does not explicitly name alternatives but implies them.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

Resources