Teams and settings
get_settingsList the account's teams, or show the settings update_settings can change with their current values.
Call it with no arguments to list the teams: each team's id, whether it is within business hours right now, its AI agent and its follow-up sequence. Calls, AI calls, callbacks and sequences are all routed through a team, so use this to find the team_id those tools need. Any user can list teams.
Settings are for account owners and admins. Leave id out to list the account's records of an entity (ids and names); give id to see one record's editable fields. The account entity needs no id. Call it before update_settings so you know the exact field names and current values.
Entities:
account: Account-wide call handling and permissions (Settings and Settings → Permissions pages). No id needed.
team: A team (ring group): whisper messages, recording, follow-up sequence, fallback team, AI agent assignment and when the AI calls.
ai_agent: An AI voice agent: what it says (intro, voicemail, transfer messages), what it knows (context, Q&A) and the qualification questions it asks.
user: A user login: name and notification preferences.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | Record id. Omit to list records, and for the account. | |
| entity | No | Which kind of record. Defaults to team. |