Reply in Inbox conversation
reply_to_conversationSend a reply in an Inbox conversation. The message goes to the person on the platform right away, from the channel the conversation belongs to, and it cannot be unsent. Send text (up to 4,000 characters), up to 4 media library files, or both; reviews and comment threads take text only. Facebook Messenger and Instagram accept a reply only within 24 hours of the person's last message; after that the call is refused. If the channel's connection has stopped working, the call is refused and the channel needs reconnecting from the Channels page. The Inbox is part of the Pro and Business plans; on other plans, or before it is available to the account, the call is refused with a message saying so. Use this when the user wants to answer a direct message, review or comment thread in their Inbox.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | No | The reply text. | |
| mediaIds | No | Media library file ids to attach (direct messages only). | |
| conversationId | Yes | The conversation id from list_conversations. | |
| replyToMessageId | No | Comment threads only: the id of the incoming message to answer. Defaults to the newest one from the other person. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| success | No | ||
| messageId | No | The platform's id for the sent message. |