List Inbox conversations
list_conversationsList Inbox conversations: direct messages, reviews and comment threads across the connected channels, newest activity first. Each conversation has its platform, kind (dm, review or comment), the other person, unread count, a preview of the last message, and canReply with replyNotice saying why a reply cannot be sent now. Internal team notes are not included. Results are paged: pass nextCursor back as cursor for the next page. The Inbox is part of the Pro and Business plans; on other plans, or before it is available to the account, the call is refused with a message saying so. Use this when the user asks about their direct messages, reviews or comment threads, or what is waiting for a reply.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| q | No | Search the person's name and handle and the message text (2 to 100 characters). | |
| kind | No | Only direct messages, reviews or comment threads. Omit for all. | |
| limit | No | Page size, 1 to 100 (default 50). | |
| cursor | No | nextCursor from the previous page. | |
| status | No | open (default), archived or snoozed. | |
| assigned | No | me, unassigned, or a teammate's user id. | |
| channelId | No | Only this channel. | |
| platforms | No | Only these platforms, e.g. ["instagram", "facebook"]. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| total | No | How many conversations match the filters, across every page. | |
| offset | No | Where this page started when paging by position; 0 when paging by cursor. | |
| nextCursor | No | Pass back as cursor for the next page; null on the last page. | |
| conversations | No |