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Get Inbox conversation

get_conversation
Read-onlyIdempotent

Get the messages of one Inbox conversation: the newest 500, oldest first, each with its direction (in from the other person, out sent by the workspace), text, attachments and time. Reading does not mark the conversation read. The Inbox is part of the Pro and Business plans; on other plans, or before it is available to the account, the call is refused with a message saying so. Use this when the user wants to read one Inbox conversation in full.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
conversationIdYesThe conversation id from list_conversations.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
messagesNo
conversationIdNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A4.5/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the read-only, idempotent, non-destructive profile, and the description adds real behavioral context on top: the 500-message cap, oldest-first ordering, per-message fields, the fact that reading does not mark the conversation read, and the plan-gating refusal. That is substantive disclosure beyond the structured fields.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three tight sentences, front-loaded with what is returned and immediately followed by the side-effect caveat and the availability caveat. No filler or repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need not be re-explained, yet the description still summarizes the payload fields. Combined with the read-does-not-mark-read note and the plan gating, an agent has everything needed to call it correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the single conversationId parameter is documented in the schema as coming from list_conversations, so the baseline of 3 applies. The description adds no format or sourcing detail beyond that.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Get the messages of one Inbox conversation') and pins the scope to a single conversation, which clearly separates it from list_conversations. An agent can tell what it retrieves without opening the schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives an explicit trigger ('Use this when the user wants to read one Inbox conversation in full') and a pre-condition (Pro/Business plans, otherwise the call is refused). It never names a sibling such as list_conversations or reply_to_conversation as the alternative, so routing is clear but not fully disambiguated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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