Change the AI email reply settings
update_email_settingsChange one website's AI email reply settings. Pass only the fields to change. Switching replies on needs reply_mode. With auto, the AI emails real customers by itself, so confirm with the user first. Needs the Pro plan or higher.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| enabled | No | Switch AI email replies on or off. | |
| reply_mode | No | auto: the AI sends its replies. draft: it writes drafts for a person to send. | |
| website_id | No | Numeric id of the website, from list_websites. Omit to use the account's primary website. | |
| alert_email | No | Where those alerts go. Empty: the account email. | |
| sender_name | No | Name the customer sees as the sender. | |
| support_email | No | The shop's own support address, for example support@yourshop.com. | |
| when_to_reply | No | Kinds of emails the AI should answer. Empty: all it can. | |
| when_not_to_reply | No | Kinds of emails the AI must leave for a person. | |
| reply_delay_minutes | No | auto mode: minutes the AI waits before it sends (0 = at once). | |
| email_alerts_enabled | No | Email the team when an email needs a person. |