Reply to a support email
reply_to_emailSend an email reply to the customer of one email conversation, in the same email thread and from the website's support address. The customer receives it at once, so show the user the exact wording and get their agreement before calling this. Needs the Pro plan or higher.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | Yes | The full reply, as the customer will read it. | |
| thread_id | Yes | thread_id of the conversation, from list_emails. |