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Request Callback

request_callback
DestructiveIdempotent

Submit a callback request on behalf of a user. The business is notified via their configured lead routing channel (SMS/email). Idempotent: re-using the same idempotency_key returns the original request.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
slugYesBusiness slug identifier
reasonNoWhy the user wants the callback
urgencyNoHow time-sensitive (default: normal)
agent_idNoOptional agent identifier
contact_nameNoEnd-user's name
contact_emailNoEnd-user's email
contact_phoneNoEnd-user's phone
idempotency_keyYesIdempotency key
preferred_channelNoChannel the user prefers (default: any)

TDQS

A3.9/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true and idempotentHint=true, and the description reinforces idempotency by explaining re-used keys return the original request. The description adds behavioral context about notification via lead routing channel (SMS/email). This adds value beyond annotations by explaining what happens on submission. No contradiction with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with zero filler. The description is front-loaded with the core action and then provides the idempotency caveat. Efficient and purposeful, though it could slightly expand on when to use it without becoming verbose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a write operation with 9 params, all thoroughly documented in the schema, the description covers the essential behavioral aspects: notification mechanism and idempotency semantics. No output schema exists, so it doesn't describe the return value beyond mentioning the idempotency behavior. Given the schema richness (100% coverage, enums defined), this is reasonably complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% (the schema documents all 9 parameters), so per rubric baseline is 3. The description does not add parameter detail beyond the schema—it doesn't clarify format, precedence, or relationships between params. It's an adequate baseline since the schema thoroughly documents each field.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the verb+resource: 'Submit a callback request on behalf of a user.' It also explains the business notification mechanism and idempotency behavior. However, it doesn't explicitly distinguish itself from siblings beyond the obvious difference (none of the siblings appear to do callback requests), so a slight deduction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description states it submits callback requests and mentions the notification routing channel. It implies when it should be used (when a user wants a callback), though it doesn't explicitly state when NOT to use it or name alternatives. The sibling context (reserve_slot, initiate_handoff) suggests related but different purposes but the description doesn't directly compare.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.3/5.0
Disambiguation5/5

Each tool targets a distinct action or resource: searching, quoting, reserving, confirming, payment handoff, callback, subscription, and business queries. Even related tools like reserve_slot and confirm_booking have clearly separated roles (holding vs. claiming). No overlapping purposes or ambiguous boundaries.

Naming Consistency5/5

All tool names follow a consistent verb_noun pattern in snake_case (e.g., search_businesses, get_quote, reserve_slot, confirm_booking). The verbs are varied but each is intuitive and fits the action. There are no mixed naming conventions or vague verb choices.

Tool Count5/5

13 tools cover the core booking and business-intelligence workflow without redundancy. The scope is well-defined—discovery, pricing, reservation, confirmation, payment, handoff, and subscription—so each tool earns its place. Not too thin, not overloaded.

Completeness3/5

The surface covers search, pricing, reservation, confirmation, payment, and handoff, but missing explicit cancellation or modification tools for bookings. A user asking to cancel a reservation would have no direct tool; get_cancellation_policy only provides text. Also no way to list a customer's existing bookings. This leaves notable gaps for a booking-focused server.