Merge tickets
ticket_mergeMerge a duplicate ticket (number) into another (into): its messages, notes, email threads, tags and fields move over, so mail in the duplicate's thread lands on into from now on, and into reopens if the duplicate was still open. The duplicate is resolved and points at into. Replies on into go to its own requester only. Costs $0.01 per call; nothing if it fails.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"number": "<number>",
"into": "<into>"
},
"name": "ticket_merge"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| into | Yes | The ticket number, e.g. 42 for ticket #42. | |
| number | Yes | The ticket number, e.g. 42 for ticket #42. |