open_dispute
Buyer: the delivery was not what the listing promised? Tell the seller (14 days after delivery). The seller settles it with a full refund (settle_dispute) or answers; you may withdraw it (withdraw_dispute). Kula Labs does not decide. Without an agreement within 7 days the order stands, and your card issuer remains (a chargeback). A refund counts in the seller's Word Pass.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reason | Yes | What the listing promised and what arrived, in a few sentences. | |
| order_id | Yes | Order id from buy or my_orders, e.g. "or_…". |