Classify a request
intake_classifyClassifies a customer request and opens the flow (REQUEST → CLASSIFIED). Never: Set an emergency tariff. Platform fee CHF 0.05 per accepted call: quote first, then send quote_id, mandate_token and idempotency_key.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | ||
| quote_id | No | A valid quote for this capability (quote). | |
| mandate_token | Yes | The mandate token from mandate.create. | |
| idempotency_key | No | Required on every mutate and money call; a retry with the same key returns the same result and is not charged again. | |
| channel_message_id | No |