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Open a support ticket

gpucloud_create_ticket

Open a support ticket with the GPU Cloud team (billing, technical or other). (permission: support:write) [Requires a free GPU Cloud account and MCP key]

Input Schema

NameRequiredDescriptionDefault
messageYes
subjectYes
categoryYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the mutation profile (readOnlyHint=false, destructiveHint=false, idempotentHint=false), so the description's job is lighter. It usefully adds authorization context the annotations lack: the required scope is support:write and a free account plus MCP key is needed. It still omits practical traits such as duplicate-ticket behavior or any rate limit.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences with zero filler, and the core action is front-loaded before the parenthetical permission and prerequisite notes.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The mutation profile and prerequisites are covered, but with no output schema the description could have said what comes back (e.g. a ticket ID, which gpucloud_reply_ticket would need) and it adds nothing about the required subject/message parameters. Adequate but with visible gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must carry the parameter burden. It names the category choices (billing, technical, other), but those are already the enum values, so no real meaning is added for subject or message, whose content and length constraints are left entirely to the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Open a support ticket') and scopes it with the team and the three categories. It is clearly distinguishable from read-oriented siblings like gpucloud_list_tickets, but it never explicitly contrasts itself with gpucloud_reply_ticket, the nearest alternative.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is implied by the description and prerequisites ('Requires a free GPU Cloud account and MCP key') and the support:write permission, which helps an agent decide it can call the tool. However, there is no explicit when-to-use guidance or exclusion against gpucloud_reply_ticket / gpucloud_list_tickets.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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