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Update work request

update_work_request
DestructiveIdempotent

Update an existing work request by ID. Requires work_requests:write scope. Setting status to APPROVED creates a new work order from the request (its title, location and asset carry over) - confirm with the user first, and look the work order up afterwards with list_work_orders; REJECTED creates nothing. When changing location, resolve top-down: list_sites → list_buildings (by site_id) → list_locations (by building_id). Provide all three IDs.

Input Schema

NameRequiredDescriptionDefault
idYesWork request ID
titleNoWork request title
statusNoStatus. New requests start as PENDING_REVIEW.
site_idNoSite ID - resolve first via list_sites
asset_idNoAsset ID
priorityNoPriority level
system_idNoSystem ID
building_idNoBuilding ID - resolve second via list_buildings filtered by site_id
descriptionNoDescription
location_idNoLocation ID - resolve last via list_locations filtered by building_id
work_category_idNoWork category ID

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed3 schema fields changed
    • changedInput schema / properties / priority / enum
      Previous value: -[
      -  "LOW",
      -  "MEDIUM",
      -  "HIGH",
      -  "CRITICAL"
      -]New value: +[
      +  "LOW",
      +  "MEDIUM",
      +  "HIGH",
      +  "URGENT"
      +]
    • changedInput schema / properties / status / description
      Previous value: -"Status"New value: +"Status. New requests start as PENDING_REVIEW."
    • changedInput schema / properties / status / enum
      Previous value: -[
      -  "SUBMITTED",
      -  "APPROVED",
      -  "REJECTED",
      -  "CONVERTED"
      -]New value: +[
      +  "PENDING_REVIEW",
      +  "APPROVED",
      +  "REJECTED"
      +]
  2. Changed9 schema fields changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
    • removedInput schema / additionalProperties
      Removed value: -false
    • addedInput schema / properties / asset_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / building_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / location_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / site_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / system_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / work_category_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
  3. Changed9 schema fields changed
    • changedInput schema / $schema
      Previous value: -"https://json-schema.org/draft/2020-12/schema"New value: +"http://json-schema.org/draft-07/schema#"
    • addedInput schema / additionalProperties
      Added value: +false
    • removedInput schema / properties / asset_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / building_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / location_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / site_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / system_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • removedInput schema / properties / work_category_id / pattern
      Removed value: -"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
  4. Changed9 schema fields changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
    • removedInput schema / additionalProperties
      Removed value: -false
    • addedInput schema / properties / asset_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / building_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / location_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / site_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / system_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
    • addedInput schema / properties / work_category_id / pattern
      Added value: +"^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12})$"
  5. First observed

TDQS

A4.9/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations mark it destructive, idempotent, and non-read-only, but the description adds the crucial side effect: APPROVED spawns a new work order carrying title/location/asset, while REJECTED does not. It also discloses the required write scope and a confirm-with-user safeguard – behavior beyond what any annotation conveys.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Front-loads the core action, then layers scope, side effects, and the resolution workflow. Dense but every clause carries decision-relevant information with no filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a complex mutation with no output schema, the description covers scope, side effects, confirmation, and multi-step ID resolution – everything an agent needs to invoke it correctly. It even directs a post-call lookup to verify the created work order.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3, but the description adds real meaning: the location-related parameters must be supplied together and resolved parent-to-child via named tools, which the schema alone only hints at per-field. This goes beyond the dependency-free field descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb+resource with scope ('Update an existing work request by ID'), clearly distinguishing it from siblings like update_work_order, create_work_request, and delete_work_request. An agent knows exactly what object is mutated.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives explicit conditional guidance: APPROVED triggers work-order creation and requires user confirmation, REJECTED creates nothing, and location changes demand a specific top-down resolution chain (list_sites → list_buildings → list_locations). It names alternatives (list_work_orders) and the prerequisite scope.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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