Create an escalating reminder
create_reminderSchedule a reminder that escalates the way the user set it and stops when they acknowledge. It fires from NudgeBell's own servers, so it still happens if this agent, this machine, or this conversation is long gone.
A reminder is one step or up to five. Each step is a channel, a message, and how many minutes after the trigger it fires. A single email, a single call, or a chain across any channels in any order with any gaps are all fine: build exactly what the user asked for, and do not add steps or channels they did not ask for. If the user acknowledges at any step (presses 1 on the call, taps the link in a text, clicks the button in the email), every remaining step is cancelled automatically.
You do not choose who is contacted. NudgeBell only ever contacts the account owner's own verified phone and email; there is no recipient parameter and requests that try to add one are rejected. You also do not need to send a timezone — the account's timezone is used.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| steps | Yes | The escalation chain, in order. 1 to 5 steps. | |
| title | Yes | Short label for the reminder, e.g. 'Call the dentist'. Max 100 characters. | |
| timezone | No | Optional IANA timezone. Normally omit this — the account's own timezone always wins and a conflicting value is ignored. | |
| recurrence | No | Repeat the whole escalation chain on this cadence, starting at trigger_at and always at the same local time in the account's timezone. Use 'yearly' for birthdays and anniversaries, 'monthly' for renewals. Default 'none'. Monthly/yearly dates on the 29th-31st fall to the last day of a shorter month. | |
| trigger_at | Yes | When the first step fires. Prefer plain local time in the user's own words converted to 'YYYY-MM-DDTHH:mm' (e.g. '2026-09-05T08:00' for tomorrow at 8am) — it is interpreted in the account's timezone. A full ISO-8601 instant with an offset or 'Z' also works. Must be in the future and at most 5 years ahead. | |
| description | No | Optional notes. Max 500 characters. | |
| idempotency_key | No | Optional. Pass a stable value if you might retry this call — retries with the same key return the original reminder instead of creating a second one. |