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assign_conversation

Assign a conversation to a user for manual delegation

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "agentId": "<agentId>",
      "convoId": "<convoId>",
      "assignToUserId": "<assignToUserId>"
    },
    "name": "assign_conversation"
  }
}

Input Schema

NameRequiredDescriptionDefault
agentIdYesThe agent ID
convoIdYesThe conversation ID
delegatedByNoOptional: ID of user delegating
assignToUserIdYesUser ID to assign to

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, idempotentHint=false and destructiveHint=false, so the mutation and non-idempotency profile is covered structurally. The description adds the 'manual delegation' intent but does not say whether an existing assignee is overwritten, whether the user is notified, or what happens on repeat calls—relevant gaps given idempotentHint=false.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single short sentence with zero filler, and the action and target are front-loaded. Nothing is padding or repetition of the tool name.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 4-parameter mutation with no output schema, the description covers the core action and relies on annotations for the safety profile, which is acceptable. It is still thin on side effects (reassignment behavior, notifications, response content) that an agent would want before invoking a write.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so all four parameters (agentId, convoId, delegatedBy, assignToUserId) are already documented in the schema. The description contributes only the loosely related notion of delegation and adds no format, ID-source, or scoping detail beyond that.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Assign a conversation to a user') plus a qualifier ('for manual delegation'), so the agent can tell it apart from the broader update_conversation sibling. It stops short of naming how it differs from other conversation-lifecycle tools, but the action itself is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The phrase 'for manual delegation' implies the scenario (handing a conversation to a human) but there is no explicit when-to-use/when-not and no named alternative such as update_conversation or send_handoff_reminder, which are the plausible competitors here. Usage is inferable, not stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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