Let an agent answer an inbox
set_inbox_aiTurn on AI replies on an inbox (a support mailbox, a Gmail or helpdesk inbox) by assigning it to this AI agent, replacing the agent that answered it before. While the agent is deployed, it answers that inbox's customers (or drafts replies, where the inbox's replies is draft). Confirm with the user first. Answers ai_unavailable for an inbox Aide can't answer (answerable: false). Returns the inbox.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| agentId | Yes | The agent id, from list_agents. | |
| entryPointId | Yes | The inbox id, from list_agent_channels. |