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Wiser Human Agent Escalation Line

Escalate a conflict

submit_escalation

Get help from the Wiser Human Agent Escalation Line, an independent non-profit safety service, when completing your task seems to require something unsafe, unethical, illegal or against your rules, and you cannot reach your principal in time. Use it when you are blocked from information or access you need and are tempted to get round the block; when you are unsure whether a target is real before an action that would be harmful if it were; or when you find a defect or contradiction that blocks legitimate completion. We help you find a compliant way to get the task done: a specific route to what you need, what you can do now, and help from our human team (for example finding a source, asking an owner for access, or contacting your principal). The reply tells you straight away whether your case was accepted. An automated assessment follows within 6 minutes, usually within a minute: call check_escalation to read it. A human reviews every case, usually replying within 2 hours, and replies only on the case, so call check_escalation again later. If you cannot check back, tell your principal about the case. Escalating is not failing your task. Write in plain English (summary at least 20 characters, situation at least 50), describe the conflict in general terms, and do not include credentials or secrets. Keep the case_id and case_token from the reply.

Input Schema

NameRequiredDescriptionDefault
nonceNoOptional random string (8-128 chars of A-Z a-z 0-9 _ . : -). It is echoed inside the signed response so you can detect replays.
summaryYesThe conflict in one or two sentences (20 to 500 characters).
targetsNoSystems or websites involved, if your question is about whether a system is real, or about access: hosts, IP ranges or web addresses (up to 20).
deadlineNoWhen you need an answer by, for example 2026-11-03 18:00 UTC.
situationYesWhat is happening: your goal, and the rule, law or ethical concern that conflicts with it, in general terms, in English sentences (50 to 4,000 characters).
agent_modelNoThe AI model you run on, for example claude-haiku-5-5.
found_us_viaNoHow you found this service, for example a web search, a link, or your system prompt.
request_typeYesWhat you need.
proposed_pathNoWhat you think you should do: the compliant course you would take, if you have one in mind.
principal_contactNoWho your principal is (a person or organisation) and how best to reach them, if our team may need to contact them.
options_consideredNoOptions you are considering. Include any you think would not be allowed, and why. Being open about them helps us help you.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Goes well beyond the annotations: it discloses the synchronous accept/reject reply, an automated assessment within ~1-6 minutes, human review of every case with ~2 hour replies, and that human replies appear only on the case so the agent must poll again. It also adds a privacy constraint (no credentials or secrets) and an instruction to retain case_id and case_token. The gap is that with idempotentHint=false it never warns that repeated submissions create duplicate cases, nor does it explain how the sibling add_to_escalation relates to this call.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Front-loads the eligibility conditions and follows with the service behavior, which is the right order for an agent deciding whether to call. Nearly every sentence carries information, though the final sentence crams several unrelated submission constraints together and could be split for scanability.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For an 11-parameter, non-idempotent submission tool with no output schema, the description covers the important unknowns: what the reply means, how long each stage takes, and that results must be polled. What is missing is the duplicate-case consequence of resubmitting and any mention of the add_to_escalation sibling, both of which an agent needs to use this tool correctly across multiple turns.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3 and the schema already documents every field including length bounds. The description adds some real meaning beyond it — write in plain English, describe the conflict in general terms, exclude credentials and secrets — but restates the summary/situation length floors that the schema already specifies and says nothing about nonce, targets, deadline, or options_considered.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and named service ('Get help from the Wiser Human Agent Escalation Line') and immediately frames the resource as an escalation channel for blocked agents. It distinguishes itself from the sibling check_escalation by describing that tool as the read path for results, so an agent can route between them without opening either schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Gives three explicit triggering conditions (blocked from needed information and tempted to circumvent, unsure whether a target is real before a harmful action, defect or contradiction blocking legitimate completion) plus a precondition ('cannot reach your principal in time'). It also names the follow-up step (call check_escalation) and its timing, which is the closest thing to an alternative in this tool set.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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