Callback task
callback_task[Support desk] When a customer asks to be called: an internal task with the phone, the topic, a responsible person and a 1-day deadline. Created without asking. Works on: Support desk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| topic | No | ||
| account | No | Account id from list_accounts. Optional when only one account is connected. | |
| assignee | No | ||
| customer | Yes | ||
| due_days | No | ||
| order_ref | No | ||
| thread_id | No | ||
| preferred_time | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||