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ask_upgrade_agent

Read-only

Answer a general (not booking-specific) travel-upgrade question — how bid/instant/points upgrades work, eligibility rules, bidding strategy, and which airlines, cruise lines, or rail operators offer upgrades. Use this for informational questions only. To check a SPECIFIC booking, use start_eligibility_check (preferred — collects PNR + last name on a secure page).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
askedByNoIdentifier for the calling agent/app (e.g. 'claude-cowork', 'aircanada-bot'). Used for per-partner reporting on which agents ask about their brand.
questionYesThe traveler's upgrade question, in natural language.
conversationIdNoOptional stable conversation id — carries the operator in play across follow-up questions (e.g. 'what about the return?').

TDQS

A4.4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and openWorldHint=true, indicating the tool is safe and open-ended. The description adds context that it is for general questions and is not booking-specific, which aligns with annotations. No contradictions; additional context about informational-only scope is helpful but not extensive beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences with zero wasted words. It front-loads the core purpose and immediately follows with usage guidance. Efficient and well-structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description adequately covers what the tool does, when to use it, and how it relates to siblings. Given the small parameter count and high schema coverage, the description is sufficient for the agent to understand and invoke the tool correctly. Could mention limitations like no real-time data, but not necessary for completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so all parameters (askedBy, question, conversationId) are fully documented in the schema. The tool description does not add new parameter-level meaning beyond what the schema already provides; it only reiterates the tool's purpose. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool answers general travel-upgrade questions, lists specific topics (how bid/instant/points upgrades work, eligibility, strategy, etc.), and explicitly distinguishes from booking-specific tools like start_eligibility_check. The purpose is specific and leaves no ambiguity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly says to use this for informational questions only and identifies start_eligibility_check as the preferred tool for checking a specific booking, providing clear when-to-use and when-not-to-use guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.2/5.0
Disambiguation5/5

Each tool targets a distinct function or workflow step (e.g., general info vs booking-specific check, bid placement vs bid status, partner lookup vs pricing), and descriptions clarify when to use which. Even overlapping actions like check_upgrade_eligibility and start_eligibility_check are clearly differentiated by context.

Naming Consistency4/5

Most tools follow a verb_noun pattern (e.g., check_upgrade_eligibility, place_bid, get_bid_status). A few deviate slightly (partner_question_insights, usage_totals) but the naming is still intuitive and readable overall.

Tool Count4/5

17 tools is at the upper end of typical but still well-scoped given the breadth of functionalities (eligibility, bidding, watch, partner info, analytics). Every tool has a clear purpose, so the count feels justified rather than bloated.

Completeness4/5

The tool set covers the full lifecycle of upgrade management: eligibility check, bid placement/modification/status, pricing, partner info, watch, and system metrics. A minor gap is the absence of a cancel bid tool, but the main workflows are complete.

Resources