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create_support_ticket

File a support ticket for bugs and feature requests; for questions or anything urgent, email agent-support@trydock.ai if you have email. Prefer request_limit_increase when the user is simply hitting a plan cap.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyYesDetailed description (5-10000 chars). For bugs: include what you did, what happened, what you expected. For feature requests: the use case.
kindYesTicket category.
titleYesShort headline (3-200 chars). Be specific: 'Table view loses focus on cell edit' beats 'broken'.
contextNoOptional structured metadata echoed into the GitHub issue (workspace slug, URL, error trace, etc).
attachmentUrlsNoOptional list of screenshot/attachment URLs to embed in the issue. URLs must be on Dock's file store: for a file on your machine, call `create_file_upload` (on any workspace you can edit), run the curl it returns and pass the `url` from its response. Max 4.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / properties / attachmentUrls / description
      Previous value: -"Optional list of screenshot/attachment URLs to embed in the issue. URLs must be hosted on the Dock blob store; mint them via POST /api/support/upload first. Max 4."New value: +"Optional list of screenshot/attachment URLs to embed in the issue. URLs must be on Dock's file store: for a file on your machine, call `create_file_upload` (on any workspace you can edit), run the curl it returns and pass the `url` from its response. Max 4."
  2. Changed1 schema field changed
    • changedInput schema / properties / attachmentUrls / description
      Previous value: -"Optional list of screenshot/attachment URLs to embed in the issue. URLs must be hosted on the Dock blob store — mint them via POST /api/support/upload first. Max 4."New value: +"Optional list of screenshot/attachment URLs to embed in the issue. URLs must be hosted on the Dock blob store; mint them via POST /api/support/upload first. Max 4."
  3. First observed

TDQS

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