Employee Net Promoter Score (eNPS)
enps_scoreCalculate an employee Net Promoter Score (eNPS) from survey response counts: the percentage of promoters minus the percentage of detractors, from -100 to +100. Use it when you have the count of people who answered 9-10 (promoters), 7-8 (passives) and 0-6 (detractors) to the question 'How likely are you to recommend working here?'. Returns the score, both percentages and a rule-of-thumb reading (not a universal benchmark).
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"promoters": "<promoters>",
"passives": "<passives>",
"detractors": "<detractors>"
},
"name": "enps_score"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| passives | Yes | Number of responses scoring 7 or 8. | |
| promoters | Yes | Number of responses scoring 9 or 10. | |
| detractors | Yes | Number of responses scoring 0 to 6. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| inputs | Yes | The inputs as used, with defaults filled in. | |
| results | Yes | The computed numbers. Unavailable numbers are null. | |
| summary | Yes | One or two plain sentences with the headline numbers. | |
| calculator_url | Yes | The TeamPredict calculator page that shows the same calculation, where a person can change the inputs. |