Send goods back
request_returnOnce an order's goods reached your person: ask to send them back. reason faulty, not_as_described or wrong_item (the legal guarantee: it costs them nothing), or changed_mind (a withdrawal while the period runs, agreed at once; after it, a return the business answers under its own policy). lines: which, by index in orderedItem, and how many; all when left out. The return comes back as linked; get_item_status lists it under refunds.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| key | No | The person's key (sdkey1_…), if that is all you have: it is exchanged once for a pass, which comes back in identity.passes — keep the pass and send it next time instead. Never stored. | |
| note | No | ||
| pass | No | The person's passes (sdpass1_…), space-separated, at most 8: presented to the network that issued each, so the business recognises the customer. Or send them in the Sdi-Pass header. Never stored. | |
| lines | No | Which lines of the order (by index in orderedItem), and how many of each; all of them when left out. | |
| wants | No | What your person would like: a refund, an exchange, or credit. | |
| reason | Yes | Why: changed_mind, faulty, wrong_item, not_as_described or other. | |
| item_id | Yes | ||
| access_token | No | Capability secret returned when the item was created without an account. | |
| idempotency_key | No | Same key + same request = same answer. Required for agents. |