submit_lead
Capture a lead for an insurance product Libertas doesn't quote inline (renters, life, commercial, motorcycle, boat, RV, umbrella, condo, landlord, etc.) — OR any home/auto customer who asks to be contacted later instead of finishing the quote in chat. Creates a row in the CRM Leads bucket so a licensed agent can follow up.
CALL THIS WHEN:
The customer asks about an insurance type other than home/auto/bundle, AND has shared a name + email or phone. Confirm with the customer that you're going to have someone reach out, then call this tool.
The customer says "have someone call me later" or similar even on a home/auto inquiry.
The customer mentions an unusual circumstance and wants a human follow-up.
DO NOT CALL WHEN:
The customer is still actively answering questions in the home/auto intake flow — keep going through the regular intake.
You don't have any contact info yet — ask for name + email/phone first.
What it does: writes a Leads row tagged with the line of interest, contact info, preferred follow-up time, and any notes you supply. A licensed Libertas agent will reach out within one business day. Returns a confirmation message you can paraphrase to the customer ("you're on our list — someone from the team will reach out about [interest]").
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | Customer email. | ||
| notes | No | Optional notes for the follow-up. | |
| phone | No | Customer phone number. | |
| interest | Yes | What the customer wants us to follow up about (e.g. 'renters insurance', 'life insurance', 'commercial auto') | |
| quote_id | No | Optional quote id to associate the lead with. | |
| last_name | No | Customer last name. | |
| first_name | No | Customer first name. | |
| preferred_contact_time | No | e.g. 'weekday afternoons', 'after 5pm', 'tomorrow morning' | |
| preferred_contact_method | No | How the customer prefers to be reached: 'phone', 'email', 'text', or 'any'. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ok | No |